Call One Inc. Return Policy

To Return the merchandise, please follow the instructions below.

!! Shipping and Insurance cost are NOT REFUNDABLE. !!

Packaging Guidelines

All Returns must be in the original manufacturer's packaging in brand new condition and include all packaging material. For example: instruction manual, inserts (Styrofoam), plastic bags, cords, batteries, battery cover, switch cover, ear pieces and unfilled warranty card. The manufacturer's boxes must not be written on or used as a shipping box. Please put the product in a separate box.

If damage occurred during transit, do not throw away the packaging. Contact the carrier for inspection and file a claim with them.

Electronics packaged in blister packs (the hard plastic that is heat sealed by the manufacturer) must be included in return box.

What Needs to be Included When Returning Product

When Returning the merchandise, you must:

Credit will be given only for items that Call One Inc. receives, inspects and finds to be in satisfactory condition. Please insure your shipment, to avoid complications.

All returns within 30 days of purchase should go to Call One - 800-749-3160.

All returns are subject to a minimum 25% restocking charge, unless otherwise specified by written authorization.

Returns after 30 days of purchase should go through VXi's Customer Service at 800-742-8588.

Shipping Options:

If shipping via UPS/FedEx:

Call One Inc.
RMA# __________
400 Imperial Blvd
Cape Canaveral, FL 32920

If mailing via US Postal Service:

Call One, Inc.
RMA#____________
PO Box 9002
Cape Canaveral, FL 32920